Copyright © 2005 by HelpDesk IT Ltd · All Rights reserved · E-Mail: info@helpdesk.gb.com
Welcome to HelpDesk IT
HelpDesk IT Ltd, Registered Office: Brockham House, 4 Smallfield Road, Horley, Surrey, RH6 9AU, Company Reg: 123456, Vat Reg: Gb123456
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Support
No matter how careful the planning and implementation, no matter how 'reliable' the equipment, the facts are that IT problems will still happen. Server crashes, disk failures, network glitches, software bugs and relentless updates and patches, as well as security problems - of both the software and human variety - all continually conspire to throw businesses into confusion.
At HelpDesk IT we offer a variety of services to help bring that confusion back under control.
Ad Hoc support: you call us when you need us. Simple, straightforward, "pay as you go".
Remote Support: with the remote control software on your machines we can take over, sort out the problems and let you carry on working. This is a subscription service and up to 90% of problems can be resolved this way.
Retainer: you choose the number of hours you think you might need each month and get a serious discount on the Ad Hoc fees. Then you simply use those hours as and when needed.
Our philosophy is that if you have an IT problem it needs to be resolved quickly and effectively. We have the skills and resources to make that happen and our flexible support options allow you to tailor this service to precisely fit your business needs and budget.
At HelpDesk IT we offer a variety of services to help bring that confusion back under control.
Ad Hoc support: you call us when you need us. Simple, straightforward, "pay as you go".
Remote Support: with the remote control software on your machines we can take over, sort out the problems and let you carry on working. This is a subscription service and up to 90% of problems can be resolved this way.
Retainer: you choose the number of hours you think you might need each month and get a serious discount on the Ad Hoc fees. Then you simply use those hours as and when needed.
Our philosophy is that if you have an IT problem it needs to be resolved quickly and effectively. We have the skills and resources to make that happen and our flexible support options allow you to tailor this service to precisely fit your business needs and budget.
Big business tends to have big support contracts costing tens of thousands of pounds per year or more. Small businesses simply cannot afford that kind of support.
We will put together a support service that suits you, your aims and your budget.
We will put together a support service that suits you, your aims and your budget.
HelpDesk IT takes advantage of the latest technologies that enable us to support you by remotely viewing and controlling your computers. This spells instant action and a massive reduction in costly onsite visits. We attend to the problem from our office while you get on with your work.
Services
The Cloud
Networking
Security
